Privacy Policy

Last updated: January 2024

Information We Collect

When you make a booking, we collect: your name, email address, flight details (airline and flight number), arrival date and time, destination, hotel name, and number of passengers. You may also provide optional information such as special requests.

How We Use Your Information

We use your information to:

  • Process and confirm your booking
  • Coordinate your transfer with your driver
  • Send you booking confirmation and driver contact details
  • Respond to inquiries and provide customer support
  • Comply with legal obligations

Payment Processing

All payments are processed by Stripe, a PCI-DSS compliant payment processor. We do not store your credit card details. Stripe's privacy policy applies to the payment process: stripe.com/privacy.

Data Sharing

We share your booking details with your assigned driver to facilitate your transfer. We do not sell, rent, or trade your personal information with any third parties for marketing purposes.

Data Retention

We retain booking records for a reasonable period to fulfill legal and business obligations. You may request deletion of your personal data by contacting us.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Use our contact form to submit any data privacy requests.

Cookies

Our website uses minimal cookies necessary for the site to function. We do not use advertising or tracking cookies.

Contact

For privacy-related inquiries, use our contact form.